Tools & Services

Explore the array of tools, services and bespoke solutions designed by Emida Technologies to meet the evolving needs of our service providing partners, retailers and unbanked consumers.

Point-of-sale (POS) Payment & Recharge Solutions

POS functionalities simplify managing and selling your products and services. Additionally, we can customize both the front-end or the underlying platform to support any POS integration with partners’ software to handle anything from subscription payments to gift card purchases. Some of the available features are:

Channel Management Platform gives telecom operators, distributors or service providers unprecedented visibility and control over every transaction, point-of-sale and mobile account in real-time.

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Smartphone apps for Android and iOS handsets, handheld devices and tablets which can be client-branded or used to deliver incentive programs.

InstaPay is our best-in-class web-based platform for retailers to manage the sale of products and services.

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Feature phones which can turn any mobile device into a POS terminal for retailers to sell recharges through SMS or USSD messages.

Webservices API to integrate customers’ POS solutions (i.e kiosks, bank terminals, cash registers, ecommerce sites) with our backend

WhatsApp Commerce to communicate and transact with consumers worldwide.

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Credit/debit card terminals that support a range of hardware including Verifone models, Ingenico, Android-based, and SMS devices with attached printers.

QR Code Top-Up allows prepaid subscribers to recharge quickly and anonymously to
protect their private information through smartphones.

Token Top-Up enables quicker, and more secure transactions from any mobile device, and eliminates the need for the subscriber to provide a personal mobile phone number.

Fpo

Point-of-sale (POS) Payment & Recharge Solutions

Channel Management Platform gives telecom operators, distributors or service providers unprecedented visibility and control over every transaction, point-of-sale and mobile account in real-time.

Learn more

Smartphone apps for Android and iOS handsets, handheld devices and tablets which can be client-branded or used to deliver incentive programs.

InstaPay is our best-in-class web-based platform for retailers to manage the sale of products and services.

Learn more

Feature phones which can turn any mobile device into a POS terminal for retailers to sell recharges through SMS or USSD messages.

Webservices API to integrate customers’ POS solutions (i.e kiosks, bank terminals, cash registers, ecommerce sites) with our backend

WhatsApp Commerce to communicate and transact with consumers worldwide.

Learn more

Credit/debit card terminals that support a range of hardware including Verifone models, Ingenico, Android-based, and SMS devices with attached printers.

QR Code Top-Up allows prepaid subscribers to recharge quickly and anonymously to
protect their private information through smartphones.

Learn more

Token Top-Up enables quicker, and more secure transactions from any mobile device, and eliminates the need for the subscriber to provide a personal mobile phone number.

InstaPay

Web-based portal for retailers to sell and manage our portfolio of products and services, from prepaid top-ups to utility payments:

Real-time reporting of commissions, spiffs, and sales.

Live dashboard to track your latest transactions and daily sales performance.

Customized homepage with top sellers to speed up your operation.

Self-management tools to view invoices or rates, manage business profiles, download sales reports, and access all your data.

Deposit capability via credit or debit cards.

Activate SIM cards and handsets from a variety of telecom providers.

WhatsApp Commerce

Offer electronic recharge and other subscriber services using WhatsApp and leverage the power of this ubiquitous communication platform used by consumers worldwide.

Benefits to Service Providers

Consumers can

QR Code Top-Up

Through smartphones, prepaid subscribers can recharge quickly, securely and anonymously through a QR code on their devices which allows telecom operators to:

Track real-time activity and provide incentives or customer loyalty rewards based on use.

Save money by going digital and since it’s voucherless and PINless, there are no prepaid cards to product, pins to generate or inventory to maintain or get stolen.

Have fewer recharge-related problems by having the QR code transmit the subscriber’s telephone number, thus eliminating data keying errors from merchants

Enhance the recharge experience by speeding up the process for subscribers while offering secure and anonymous recharges that protect their private information.

Be environmentally-friendly by eliminating printed cards or slips to write telephone numbers down.

QR Code Top-Up

Through smartphones, prepaid subscribers can recharge quickly, securely and anonymously through a QR code on their devices which allows telecom operators to:

Track real-time activity and provide incentives or customer loyalty rewards based on use.

Save money by going digital and since it’s voucherless and PINless, there are no prepaid cards to product, pins to generate or inventory to maintain or get stolen.

Have fewer recharge-related problems by having the QR code transmit the subscriber’s telephone number, thus eliminating data keying errors from merchants

Enhance the recharge experience by speeding up the process for subscribers while offering secure and anonymous recharges that protect their private information.

Be environmentally friendly by eliminating printed cards or slips to write telephone numbers down.

Channel Management Platform

Service providers, telecom operators and distributors get unprecedented visibility and control over every transaction, point-of-sale and mobile account in real-time. This ability to manage indirect channels selling your products is loved by compliance teams and CFOs.

Distribution Management Capabilities

Distribution Channel Hierarchy Management
Up to 5 channel levels from the master distributor to the point-of-sale (POS).

Detailed Retailer & Geolocated POS List

Payment & Liability Management
Collect and log payments from the distribution channel to fund their POS accounts.
Access detailed payment history in real-time along with liability snapshots.

Rate Plan Management
Flexible settings for automation of commission payments to distribution channels including per product, per denomination, and tier-based commissions, all in real-time.

Merchant Distribution Loyalty
Create and manage loyalty campaigns for your distribution channel merchants.

Inventory Management
Complete control and visibility of all items in inventory such as phones, SIMs, devices, airtime credits/balance and marketing materials. Assign and monitor inventory to all levels of the distribution channel.

Flexible Features

Promo Engine

Launch customizable subscriber promotions directly from the platform.

Web Service and Bank Integrations

Our APIs transact and integrate with any bank.

Cloud Support

Ability to deploy all of our technical solutions to the cloud.

World-Class Customer Support

ALWAYS included 24x7x365 bilingual (Spanish & English) customer care by email and phone (inbound and outbound).

Flexible APIs

for third-party integrations

Cross border Services Your subscribers can transfer funds to friends and family within various regions.

Support for Full Range of Terminals

POS, PCs, kiosks, feature phones, smartphones, cash registers, ATMs, etc.

Geotagging

Ability to geotag locations and show recharge availability.

Electronic Top-up

Multi-currency top-up and the ability to recharge any amount.

Mobile Apps

Smartphone applications for handsets, handheld devices and tablets.

Real-Time Capabilities

65+ Real-Time Reports
Obtain data from your entire distribution network including retailers and subscribers’
recharge and purchasing activity, anywhere and anytime.

Commission Payments
Calculated live for every transaction and can be distributed in real-time to the retailers.

Low Balance Alerts
Send email or SMS text messages when a retailer account is below a specified value.

Business and Subscriber Intelligence
Gain detailed insights regarding your mobile business plus subscriber intelligence via various real-time reports.

Daily Reconciliation
Get real-time liability reporting and run reports from our live system, and not from a data warehouse (DWH).

Distribution Management Capabilities

Distribution Channel Hierarchy Management
Up to 5 channel levels from the master distributor to the point-of-sale (POS).

Detailed Retailer & Geolocated POS List

Payment & Liability Management
Collect and log payments from the distribution channel to fund their POS accounts.
Access detailed payment history in real-time along with liability snapshots.

Rate Plan Management
Flexible settings for automation of commission payments to distribution channels including per product, per denomination, and tier-based commissions, all in real-time.

Merchant Distribution Loyalty
Create and manage loyalty campaigns for your distribution channel merchants.

Flexible Features

Promo Engine

Launch customizable subscriber promotions directly from the platform.

Web Service and Bank Integrations

Our APIs transact and integrate with any bank.

Cloud Support

Ability to deploy all of our technical solutions to the cloud.

World-Class Customer Support

ALWAYS included 24x7x365 bilingual (Spanish & English) customer care by email and phone (inbound and outbound).

Flexible APIs

for third-party integrations

Crossborder Services

Your subscribers can transfer funds to friends and family within various regions.

Support for Full Range of Terminals

POS, PCs, kiosks, feature phones, smartphones, cash registers, ATMs, etc.

Geotagging

Ability to geotag locations and show recharge availability.

Electronic Top-up

Multi-currency top-up and the ability to recharge any amount.

Mobile Apps

Smartphone applications for handsets, handheld devices and tablets.

Real-Time Capabilities

65+ Real-Time Reports
Obtain data from your entire distribution network including retailers and subscribers’
recharge and purchasing activity, anywhere and anytime.

Commission Payments
Calculated live for every transaction and can be distributed in real-time to the retailers.

Low Balance Alerts
Send email or SMS text messages when a retailer account is below a specified value.

Business and Subscriber Intelligence
Gain detailed insights regarding your mobile business plus subscriber intelligence via various real-time reports.

Daily Reconciliation
Get real-time liability reporting and run reports from our live system, and not from a data warehouse (DWH).

Cloud Cover

Migrate your on-premise infrastructure to a hybrid and/or fully cloud-based topology with our certified professionals operating in the cloud space for 10+ years. We currently support mission-critical, telecom-grade, real-time transactional businesses in the cloud.

Audit

Your existing cloud infrastructure for recommendations on how to reduce costs, improve security, increase resilience, etc.

Maintainenance & Support

Of your current cloud infrastructure, whether monolith, microservices or serverless in 37 countries with 24/7 support.

Devops

A combination of practice and technologies to enable your applications to continually deliver bug-free products at high speed.

Back Up

Determine the right way to back up your digital assets based on regulatory requirements.

Postpaid & Bill Pay Management

State-of-the-art technology offering access to networks in 20+ countries for real-time electronic bill payment processing, reporting and reconciliation. Our solution includes technical integration support for bill pay partners, 24/7 operational support via smartphone apps, PC terminals, kiosks and more. Additionally, banks, credit unions and other financial institutions can provide bill pay via API integration.

Wider Footprint

In the countries we serve, end customers can pay bills at 24/7 gas stations, lottery outlets, supermarkets, bank ATMs, self-service kiosks at airports and other ports of entry, and many more. Everywhere access reduces the need for customers to pay at telco retail locations which can instead focus on selling handsets and services.

Uniformity

Having all electronic payment partners use the same integration and processes allows for easier tracking and management, plus avoiding problems when you update your billing system software.

Improved Customer Experience

Instead of spending up to 3 days with batch processes, our real-time solution improves CX and reduces disconnections due to late payments.

Available and Efficient Support

We support bill pay partners with integration work, configurations and all bill pay issues or queries.

Financial Access

Get access to digital products and services that advance financial inclusion for the underbanked through:

A payment platform to manage your retailer network that offers:

A Distribution Channel Management system that provides:

Tools & Services

Explore the array of tools, services and bespoke solutions designed by Emida Technologies to meet the evolving needs of our service providing partners, retailers and unbanked consumers.

Point-of-sale (POS) Payment & Recharge Solutions

Fpo